It’s Not What You Think: 5 Things to Know About Teletherapy

By Brian Mathwich, MD, MBA

Teletherapy often gets a misunderstood reputation because of its young age. However, there are a lot of different benefits to be had, and the fact that practices were implementing this long before the COVID-19 pandemic proves that it has its place. Below, find five other things you need to know about teletherapy.

It’s Not “Internet Counseling”

Whether you choose a private practice or an online counseling service, they are still reputable, licensed, and professional. Despite the stigma, teletherapy can be just as effective as in-person counseling.

Session Types Vary

Some therapists will do phone sessions. Others will use a live chat feature. Some prefer video conferencing. Clients can choose their session types in some cases, offering even more flexibility.

Teletherapy is HIPAA Compliant and Properly Credentialed

Licensed, professional teletherapy services are all performed under HIPAA-compliant conditions. You don’t have to worry about your personal information or health records because everything is secure.

You Still Need a Quiet Environment

Just because you’re able to do therapy at home doesn’t mean you can do it in the middle of the family room with the TV on and kids playing. You still need a quiet space to focus on your therapy.

Therapists Want Questions and Feedback

For many, teletherapy is still a relatively new practice. As such, therapists are looking for insight. They want to know what they can do better. They're aware that you might have questions or concerns. It's all about communication.

There is a lot that you can gain from teletherapy, and right now it may be the best way to get the help that you need. Make sure that you learn as much as you can about this process before you get started so that you know what to expect.